Crowns and Capacity™ A brand of Triumphant Wife LLC 3065 Daniels Road #1119 | Winter Garden, FL 34787 [email protected]

Effective Date: June 1, 2026

Overview

Crowns and Capacity™ ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, who we share it with, and your rights regarding your information.

By visiting our website, submitting a form, downloading a resource, or purchasing a service, you agree to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

Information you provide directly:

Name and email address (when you opt in to a freebie, join our email list, or submit an inquiry form)

Phone number (if provided on an inquiry or booking form)

Payment information (processed securely through Stripe — we do not store your full card details)

Organization name and role (on workshop inquiry submissions)

Any other details you voluntarily provide through forms or direct communication

Information collected automatically:

Basic device and browser data collected through GoHighLevel's platform technology (such as page visits and click activity)

Cookies and tracking pixels that are standard to the GoHighLevel platform

We do not sell, rent, or trade your personal information to any third party.

2. How We Use Your Information

We use your information to:

Deliver the resources, services, and communications you requested

Send email communications, including the newsletter, nurture sequences, and service-related updates (via GoHighLevel)

Schedule and confirm appointments (via GoHighLevel's scheduling tool)

Process payments for services (via Stripe)

Conduct video consultations and sessions (via Zoom)

Respond to inquiries and provide client support

Improve our website and service offerings

You will only receive marketing emails if you have opted in. Every marketing email includes an unsubscribe option.

3. Third-Party Service Providers

We work with the following third-party platforms that may access your data solely to perform services on our behalf:

PlatformPurposeGoHighLevelWebsite hosting, email marketing, scheduling, CRM, and funnel managementStripeSecure payment processingZoomVideo consultations and sessions

Each of these providers maintains their own privacy practices. We encourage you to review their respective privacy policies. We do not permit these providers to use your data for any purpose other than providing services to us.

Note: We previously used ConvertKit for email marketing. That platform is being phased out. If you were on our prior email list, your data has been or will be transitioned to GoHighLevel and ConvertKit's handling of your data is governed by their own privacy policy during that period.

4. Cookies

Our website uses cookies that are standard to the GoHighLevel platform. These cookies support basic website functionality and may track page visits and interactions. By continuing to use our website, you consent to this use.

We do not use additional third-party advertising or tracking cookies beyond what is inherent to the GoHighLevel platform.

5. Email Communications

When you subscribe to our email list or download a free resource, you consent to receive emails from Crowns and Capacity™. These may include:

Delivery of requested resources

Welcome and nurture sequences

The Crowns and Capacity newsletter

Promotional communications about services and offers

You may unsubscribe at any time by clicking the unsubscribe link in any email, or by emailing us at [email protected]. We comply with the CAN-SPAM Act and applicable email marketing laws.

6. Data Retention

We retain your personal information for as long as necessary to deliver services, maintain our business records, and comply with legal obligations. If you request deletion of your data, we will honor that request to the extent permitted by law and our obligations to third-party processors.

7. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information to us, please contact us immediately at [email protected].

8. Your Rights

You have the right to:

Access the personal information we hold about you

Request correction of inaccurate information

Request deletion of your data (subject to legal and contractual obligations)

Opt out of marketing emails at any time

Request that we not sell your data (we do not sell data)

To exercise any of these rights, contact us at [email protected].

9. Security

We take reasonable precautions to protect your information. Data transmission through our platform is encrypted via industry-standard SSL technology. Payment data is processed through Stripe's PCI-DSS compliant infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy regularly. Continued use of our website or services after any update constitutes acceptance of the revised policy.

11. Contact Us

For questions, concerns, or requests related to this Privacy Policy, contact:

Crowns and Capacity™ | Triumphant Wife LLC 3065 Daniels Road #1119 Winter Garden, FL 34787 [email protected]